FAQs

Sale ControlAccounting ControlEnvironment ControlGeneralHardwareInventory ControlDataview ControlProspect ControlAdvent e-mailKeyboard Function User Guide
How do I recall a deal stored in the system?
How do I calculate a retail payment in Advent?
How do I change a deal from a retail to a lease?
How do I change the vehicle being sold in a retail or a lease?
How do I sell an additional item (add) in the deal?
How do I roll a payment?
How do I print a contract and other paperwork for a deal?
How do I quickly recall a deal I worked earlier in the day?
How do I use Super Desk?
How do I stock a trade into the system?
How do I process a wholesale transaction?
How do I run a credit bureau or submit a credit application to a bank?
How do I mark a unit as sold?
How do I see disclosure on various deal components such as payment or sale price?
How do I apply a memo to a deal record or vehicle record?
How do I print sales reports?
How do I turn on the FastDeal prompt?
How do I make an add non-taxable?
How do I enter additional warranty info such as expiration mileage and months?
How do I enter cobuyer information?
How do I run muliple credit bureaus on a single customer?
How do I print multiple forms without having to select each, one-at-a-time?
How do I change the sales tax rate on a single deal?
What are the three numbers in the lower right of my deal screen?
How do I enter a stock number with a letter in FastDeal?
How do I add a field to my custom deal screen?
How do I reopen a closed deal?
How do I unwind a deal in the system?
How can I turn a deal that has been unwound back into a good deal?
Spoiler title
How do I close the current Accounting month?
How can I search for a deal in the deal Accounting screen without having to use Page Up/Page Down?
How can I print a Deal Distribution for a deal that I have already closed and posted?
How can I prevent the sales department from making any changes to deals once they have left the finance office and have been submitted to the business office?
How can I open a deal to finance or sales department when it has an in office lock date?
How do I post a vehicle to our legacy accounting system?
How do I repost a vehicle to our legacy accounting system?
How do I make an inventory filter?
How do I make a journal/prefix value filter?
What is Advent E-mail?
A window just popped up telling me that I have new email. How do I read it?
How do I send a message to someone?
How do I reply to an email message?
How do I forward an email message to someone else?
How do I use my Address book?
How do I attach a file to a message?
What is the difference between Advent E-mail and AdvMail?
I am a Web Top user but I cannot access Advent E-mail. Is there something wrong?
What is needed for Administering Advmail (Edgemail)?
Where is Advent located?
How do I find out which version of Advent I'm using?
How do I find out which port I'm connected to?
How do I print to a different printer?
How do I change stores?
My screen is all messed up. How do I fix it?
I have a general protection fault on my PC. It wont go away and I cant get to Advent because of it. What can I do?
I don't get a Windows or Network Logon Dialog Box at Startup. How can I fix this?
How do I send an Advent report to a DOS floppy?
What emulators can I use to access the Advent software?
How do I share Advent data with a Windows program?
Are there any miscellaneous Advent tips?
How do I export Data from Advent for Use in PC Applications?
How do I start Advent from a DOS boot?
How do I restart the iolan processes?
ADP Printing Support
How do I manually initiating a Master Backup With Lone Tar?
How do I print reports to a file?
How do I troubleshoot problems with ServiceIT?
Are there any useful UNIX commands available?
Advent screen is unreadable
How do i troubleshoot a failed back-up?
Bluebook is slow or won't run.
Can't get ip address
BeginXMLProcedures: Failed to process MEL string
Connect() error address $IP
Signal Timeout
Could not set environment variables
Timed out trying to receive locations
Could not set communication properties
How do I quickly cancel all print jobs queued for a single printer?
What printers are supported by the Advent software?
Is the Advent system damaged by unexpected power outages?
Can't scan new California drivers license.
Forms with Black Bar Kicking Out Of Printer Before Printing is Complete
How do I stock in a new or used car?
How do I change a stock number?
How do I set up and use the 'Advent Vehicle Scan' vehicle bar code inventory control system?
How do I print window stickers and addendums for my vehicles?
How do I print vehicle reports?
How do I get my vehicle inventory on the Internet?
How do I make a specific vehicle eligible for weight fees?
How do I flag a specific vehicle as ineligible for luxury tax?
How can I quickly add multiple add codes to a vehicle all at once, instead of one-at-a-time?
How do I change the stock number of a specific vehicle to another stock number?
How can I view an old deal when all I know is an RS number?
What will Advent Prospecting do for me?
How do I log on to the prospecting system?
What is a Work Plan?
How do I view prospect/customer information?
How do I change the salutation and letter to values for a prospect?
How do I complete the activity?
How do I view completed activities?
How do I change the date?
How do I setup the next follow-up call?
How do I setup an appointment?
What happens if I am not here to do my Work Plan?
How do I view all the activity for a customer?
How do I reassign a prospect/customer to another salesperson?
How do I change a prospect into a customer?
How do I get back to today's Work Plan?
How do I send a letter?
How do I print letters that are on the tagged letters list?
How do I enter a new prospect from my Work Plan?
How do I find an existing prospect?
How come I can find a customer in the customer screen and not in the prospect screen?
How do I get to the credit application input screens?
What is the Activity List menu?
How do I look at my statistics?
How do I get a payment quote?
How do I set goals?
How do I perform a vehicle search?
How is a standard letter sent?
How can I get reports?
How do I use the prospect and customer lists?
What are the prospect and customer profile screens?
How do I use desktop tools?
What is Advent E-mail?
A window just popped up telling me that I have new email. How do I read it?
How do I send a message to someone?
How do I reply to an email message?
How do I forward an email message to someone else?
How do I use my Address book?
How do I attach a file to a message?
What is the difference between Advent E-mail and AdvMail?
I am a Web Top user but I cannot access Advent E-mail. Is there something wrong?
What is needed for Administering Advmail (Edgemail)?
F1 Expand

The Expand function key will give you help and/or a table of choices for most data fields throughout the Advent system. This feature is available when you see the word ‘-Expand-‘ appear in the bottom right hand corner of the processing window.

F2 Additional Functions

The Additional Functions function key will open a menu of choices for additional processing power.

F3 – Dataview

The Dataview function key gives you a number of alternate ways to look at your deal archive and inventory records very quickly.

F4 – Memo

The Memo function key allows you to attach a memo to any name, vehicle or deal record in the Advent system. The memo is always the first thing that a user will see when that record is recalled to their screen. Memos are unalterable and provide an excellent audit track of tranaction history. Memos are defined by typing the organisation and are sortable and reportable, giving the user valuable anecdotal information regarding people, cars and deals.

F5 – Help

This is a wild-card function key which is used in various places in the Advent system. When it is available, it will be indicated to the user on the processing window.

F6 – Save

The Save function key initiates a write command to save a partially complete record. It also saves a deal record and assigns a deal number to a working deal in Sale Control. When pressed at the main Control Selections menu, it displays Advent’s contact information.

F7 – Edit

This is another wild-card function key.

F8 – Exit/Abort

The Exit/Abort function key is used to exit a record without saving any changes made to that record. This can be particularly useful if you make a mistake, or if you hit a key by accident when viewing a record and you want to exit safely without changing the record. This key can also be used to step back through a heirarchy of menus. At the main Control Selection screen, it can be used to log you out of the Advent system.

F9 – Exit/Save

The Exit/Save function key is used to save changes made to a record and exit the current screen. This is probably the most often used function key in the system. When used at any other screen (one of the menu screens for example) it functions similarly to the Exit/Abort key, except that it sometimes skips some of the smaller sub-menus that you may have used to navigate through Advent.

F10

This is another wild-card function key which is used in various places in the Advent system. One of it’s uses is to submit a credit request on a prospect/customer. When it is available, it will be indicated to the user on the processing window.

F11 – Validate

This is another wild-card function key.

F12 – Fast Deal

The Fast Deal function key is used to turn on/off the ‘Fast Deal’ functionality of the deal screen, as indicated by the highlighted keys next to most of the fields on the screen. Fast Deal allow the user to input/change a field by pressing a “designated highlighted character” instead of using the arrow keys to move to the field that you want to change. For example, to assign a RS number 12345 to a deal you would type 12345J.