Your Service Department should be one of the biggest revenue drivers in your business so you need to make sure your software supports your business instead of getting in your way.

Our Service platform is a fully integrated with the rest of our DMS, and has an intuitive design and customizable user interface that reduces the learning curve and allows you to define your workflow so you can work the way you want to work.  Our reports help you take the pulse of the department so you know what is happening at all times. As with all of the ADVENT products, each component of the Service platform allows you to drill down into any data point to see the source document.  All documents are archived – forever- so you never have to worry about lost files or locating documents again.

Our comprehensive Service platform includes each of the following components:

  • Service Merchandising
  • Service Estimating
  • Repair Order Processing
  • Cashiering
  • Line Dispatching
  • Appointment Scheduling
  • Vehicle Repair Status
  • Track loaner vehicles
  • Technician terminal